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Money matters

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Our Family Finance factsheet gives an overview of the financial help that families may be entitled to and where to go for help and advice.
For in-depth information on financial support, benefits and public services, visit http://www.gov.uk/. The website gives comprehensive information on what benefits you can apply for, as well as eligibility criteria.

Need advice?
The Money Advice Service  is a national organisation that offers free, clear and unbiased advice to help everyone manage their money better. Their website  has a section specifically aimed at parents, which can help you plan and manage your finances. You can also use the online calculators to help you work out your household budget. If you would like to speak to one of their advisers, you can call the helpline on 0300 555 2222.

Local support
The Brighton & Hove Advice Partnership’s website lists a wide range of organisations in the city that offer free, independent and confidential advice. You can use the online advice map of the city showing where your nearest advice services are located.

Food banks
If you are struggling financially and need food in an emergency a food bank may be able to help you to cover a short term crisis. You can contact the Family Information Service to find out the location of your nearest foodbank and whether you are eligible. You could also take a look at the Brighton & Hove Food Partnership’s  website for information about foodbanks and tips on cooking and eating healthily.

Help with childcare costs
Our financial help factsheet  has full information about the help available towards the costs of childcare. The main types of help available are:

Childcare Element of Working Tax Credit
If you are on a low income and claiming Working Tax Credits  you may be entitled to up to 70% of your childcare costs through the Childcare Element of Working Tax Credit.

Free childcare for two year olds
Some two years olds are entitled to 570 hours of free childcare a year from the term after their second birthday. Find out more  and apply online.

Free Early Learning for three and four year olds

All three and four year olds are entitled to 570 hours a year of free early learning from the term after their third birthday. Find out more.

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Health and wellbeing

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Local health care services in Brighton & Hove are provided by a number of organisations. You can find information about services such as GPs, hospitals, dentists, pharmacists, community health services and more on the My Life Brighton & Hove website.

The Annual Report of the Director of Public Health gives an independent assessment of the health of the people of Brighton & Hove. This year's report explores inequality in Brighton & Hove.

Healthwatch Brighton & Hove
Healthwatch runs a helpline which can provide information and signposting about local health and social care services. This includes how to access them and what to do if things go wrong. It can also help with queries related to local NHS and social care services, including those provided by GP practices/family doctors, dental surgeries, pharmacists, opticians. Telephone:01273 234040(10am-12pm, Monday to Friday) Helpline email: help@healthwatchbrightonandhove.co.uk


NHS dental services
The NHS Choices website contains useful information about dental treatments and charges, as well as how to find a local dentist.
For emergency dental services (out of hours), call 03000 24 25 48. This service operates from 5.30 pm to 10.30 pm on weekdays and from 9 am to 5.30 pm on Saturdays, Sundays and Bank Holidays.

Find a GP practice near you
You can find a local GP practice directly by typing your post code directly into the NHS Choices website.

Out of hours / emergency services
Medical help
You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency. You will be assessed, given advice and directed straightaway to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones
Mental Health
Sussex Mental Healthline offers telephone support and information. The helpline is open Monday to Friday 5pm – 9am and 24 hours at weekends and bank holidays. Call 0300 5000 101.
Brighton Urgent Response Service (BURS) is a service for adults who are using Mental Health Services in Brighton & Hove or have used them in the past and feel that they need urgent help from mental health services outside of usual working hours. The service is open 24 hours a day. Call 01273 242220

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Support for all the family

Man and boy in a park with a kite

Most families need a helping hand at one time or another, and whilst your children are growing up there are a range of services and professionals whose role is to provide support when you need it. These professionals can either offer you direct help, or signpost you onto other services. They can also refer you and your family for more help depending on your needs. This could include:

• The Family information Service tailors their advice service to meet your needs, from providing information on this directory, to delivering advice on their helpline. They can also offer enhanced support, whereby an Adviser can work with you for up to six weeks on a range of practical issues such as finances and benefits, finding childcare, food crisis or helping you to apply for a school place.

• Often when one person in a family has a problem, it will affect other people in the family. Early Help brings together professionals who will work with the whole family to try and make things better for everyone. This could include workers from schools, health visiting, the youth service and a range of other services. Find out more about Early Help and how to get referred. 


• If you have serious concerns about a child’s safety or wellbeing you should contact the MASH (Multi Agency Safeguarding Hub) on 01273 290400.


If you would like to discuss your needs and find out about the different types of help that are available, you can contact the Family Information Service, or talk to one of the professionals listed below.

Age of child Who can help What they do           
Unborn Your midwife Midwives are based at your local children’s centre  and provide pre and post natal care for you and your baby. They also link with other services that can support your family in a variety of ways.
Birth to school age Your Children’s Centre Team Midwives, Health Visitors and Early Years Visitors are all part of your local children’s centre team. They can offer one to one and group support depending on your level of needs, as well as refer you onto other services that can help.
Find your local children’s centre
5 and up  School staff  A well as providing education, schools play an important role in supporting families. Some have staff who are specifically employed in a pastoral role, for example early help co-ordinators. In other schools the SENCO (Special Educational Needs Co-ordinator) may be the first port of call for help and support. Teaching staff can also signpost and refer families to appropriate sources of help. In the first instance, speak to a member of staff at your child’s school.


     

 

 

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Disability and SEN

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The Local Offer
As well as the information listed on this directory, Brighton & Hove has published its Local Offer to tell you what services are available for children or young people aged 0-25 with special educational needs and/or a disability. The Local Offer covers health, education, social care and the voluntary sector.
As a Local Authority, we have listened to parents and carers and they have told us that it can often be difficult to find out what is available for children and young people with special educational needs and/or disability and their families. The Local Offer makes it much easier to find out about this information as it is all together in one place.
The Local Offer helps  you to understand what services you can expect from a range of local agencies, including your statutory entitlements, eligibility & referral criteria. The Local Offer  also makes clear what is available from early years settings, schools (including Academies and Free Schools), colleges and other services including those from health and social care.

What to do if you are worried about your child
If you have any concerns about your child’s development, your first port of call should be your health visitor, your child’s teacher or your GP. They may be able to reassure you or arrange some support for your child in the community.
Parents and carers can ask any professional who knows their child to complete a referral form and send it to the team at Seaside View – the Integrated Child Development and Disability Service. Parents and carers are also welcome to contact Seaside View directly for more information.

Amaze
Amaze is a small local charity making a big difference. It provides information, advice and support to parents of children aged 0 to 19 with disabilities or special needs.
The charity’s ‘front door’ is a telephone helpline where parents can leave a message, or talk direct to a helpline worker from 9.30am-12 noon Monday to Thursday and in term time 12 – 5pm on Tuesday and 5.30-8pm on Thursdays.
Other Amaze services include one-to-one support with DLA applications, education issues and transition to adulthood; workshops and training for parents; and a wide range of useful information, including two comprehensive handbooks and fact sheets on key issues. Amaze also hosts the PaCC, the local parent carers council where parent carers come together to have a voice on the issues that matter to them.
Free and discounted activities
Amaze also provides the Compass Card, a leisure incentive card for children and young people aged 0-19 with significant special needs. The card offers free or discounted entry to venues across the city. The Compass Card also includes Compass Card Activities. These are activities supported by Amaze that provide teachers or coaches with special needs experience and discounts for Compass Card holders when there’s a charge.
Call the Amaze helpline on 01273 772289 for more information, or visit their website.

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Young People

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Brighton & Hove Youth Collective

The Youth Collective  is a “one stop shop” for everything young people need to know about what to do  and where to go for help across Brighton and Hove. If you are aged between 13 and 19 years old and are looking for events, clubs, advice or counselling you can find it on the Youth Collective’s website

 

Brighton & Hove City Council Youth Service 

The BHCC Youth Service works with young people aged  11-25, and up to age 24 for young people with special needs.

 The Youth Service has two priorities 

  • To deliver targeted ‘Early Help’ preventative interventions to build resilience reduce risky behaviour and develop young people’s social and emotional skills – enabling them to make positive choices, manage change and navigate risk.    
  • To empower young people to have a voice and present their views to key decision makers to influence change on a local and national level. 

The Youth Service has: 

  • A City Centre Street Based Youth Work Team
  • Health Specialists (teenage pregnancy, sexual health and substance misuse)
  • An integrated Youth Participation and Advocacy Team, supporting young people’s voices to be heard and young people in social care to have independent rights and support information this includes the Brighton and Hove Youth Council    
  • A Duke of Edinburgh Award programme - targeting vulnerable groups including young people with special educational needs
  • An Outdoor Education Advisor - providing support and guidance to schools and youth groups on adventurous and off-site activities.
  • Youth Employability Service - Supporting young people who are 16 -19 who are at risk of/ or NEET
  • Mobile Play Project – Free play activities for children 5 – 10yrs (link to play face book)

You can find out more about Brighton & Hove City Council’s Youth Service on their webpage.

 

The Youth Service also links closely to the Early Help Hub and Brighton and Hove Youth Collective 

You can find out more about Brighton & Hove City Council’s Youth Service on their website.

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Education, work and training

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School places
The school admissions team process all applications for school places. They produce guides for both primary school  and secondary school containing useful information about the schools, open days and evenings and how to apply for a place.
You can email the School AdmissionsTeam at schooladmissions@brighton-hove.gov.uk, or call them on 01273 293653.
If you need extra help and assistance to apply for a school place, contact the School Preference Service,  or call 01273 293545.

Colleges and Universities
• University of Brighton 01273 600900
• University of Sussex  01273 678416
• Open University Distance Learning
• UCAS 01242 222444
• BHASVIC 01273 552200
• City College 01273 667788
• Portslade Aldridge Community Acadamy 01273 422632
• Plumpton College 01273 892034
• Varndean College  01273 508011

Youth Employability Service (YES)
If you are aged 16-18 (19-24 with a statement of educational needs/education, health and care plan) and are not in education, employment or training, you can access free information, guidance or support from YES.

Jobcentre Plus

Jobcentre Plus offers advice and support on claiming benefits or finding a job. Visit their website or call 0845 604 3719.

Adult Learning Providers
You can search the Adult Learning Directory  for details of adult learning providers and courses in the city that are members of the Brighton & Hove Adult Learning Group.

Community Learning

The Community Learning Team  offers short and informal courses for adults such as Food Hygiene and basic skills. They can also offer careers advice.

Learn Direct
Learn Direct is the UKs largest provider of  skills, training and employment services. They offer qualifications in everyday skills like maths, English and IT, as well as vocational qualifications and apprenticeships. You can also undertake short online courses in subjects ranging from softward packages to languages.

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Childcare and early learning

children playing

This directory contains details of all Ofsted registered childcare in the city. You can search by the type of childcare you are looking for and in which part of the city. You can also narrow your search by using the filters. 

Need extra support to find childcare?
Some parents need a helping hand to find the right care for their child. This could be for many reasons, perhaps your child has a disability, or you work unsocial hours? You might have searched on this directory, but still can’t find what you are looking for. If you do need help, our Childcare Brokerage Officer can lend a hand. You can either call our helpline on 01273 293545, or email us at familyinfo@brighton-hove.gov.uk with your request.

Free childcare for two year olds
Some two year olds are now entitled to up to 570 hours of free childcare over the year. This is good news for twos as it helps them learn through play and meet lots of new friends their own age. Find out more about free childcare for two year olds and whether you are eligible.
Two year olds places are available at Nurseries, pre-schools and some childminders. Search for childcare settings that offer free places.

Universal entitlement for all three and four year olds
All three and four year olds are entitled to free childcare from the term after their third birthday. Parents are entitled to up to 570 hours of free childcare over the year. There’s no need to apply, just speak to your chosen childcare provider about availability.

Extended entitlement (30 hours free childcare) - From September 2017
This is for working parents of three and four year olds and doubles the existing universal entitlement of 570 hours per year. Children are eligible from the term after their third birthday. It is important that you apply online the term before your child is eligible as if you apply any later, your child will have to wait until the start of the following term before they can start in a place. Download our factsheet for more information.

Free Early Learning is offered at a wide range of nurseries and pre-schools and by some childminders. Search for childcare settings that offer free early learning now.

At Home Childcare Service
If you would prefer childcare in your home, then the At Home Childcare Service  may meet your needs.  At Home Childcarers are registered with Ofsted, DBS  (CRB) checked and have a childcare qualification. All of the At Home Carers listed on our directory are also insured and have a current paediatric first aid certificate. You can search  our directory for an At Home Childcarer, or contact us if you need some help.

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